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Jewelry Warehouse, Inc is a retail jewelry store that operates four stores in the Columbia, South Carolina area. Jewelry Warehouse also owns and operates Garnet and Black Traditions which is a sells apparel and other related items for the University of South Carolina Gamecocks.

Jewelry Warehouse also sells apparel and other items related to Clemson University in Tiger Paw Traditions.

Jewelry Warehouse and its related companies is now seeking individuals who are energetic and results-driven. We are looking for the best and brightest people who have the skills, ability and commitment needed to help the company achieve its mission to be the leading retailer in its markets in providing superior value, quality, service and convenience to its customers. Jewelry Warehouse offers outstanding opportunities for those who possess excellent sale and customer service skills.

In return for your talent, we offer excellent compensation, a terrific benefits package and opportunities for growth.

Benefits

We provide benefits not only to attract and keep outstanding employees but also to provide genuinely good care for all Jewelry Warehouse employees and their family. We are proud to offer a broad package of competitive employee benefits. Please take a moment to browse through our list of benefits, and you will understand that Jewelry Warehouse makes a true commitment to its employees!

Among our benefits are:

  • Medical, Dental, and Vision insurance
  • Group Life Insurance
  • Short-term and Long-term Disability Coverage
  • 401(k)
  • Paid Sick Leave
  • Paid Vacation
  • Paid Holidays
  • Merchandise Discounts
  • Employee Development

Beliefs

  • Our customers rule! Everything we do must begin and end with an insatiable drive to anticipate and fulfill our customers' desires.
  • Passion leads to success. We pursue excellence because we are emotionally, intellectually and spiritually engaged in our work...and that makes our talent formidable and our results extraordinary.
  • Inclusion makes us stronger. We cherish our diversity, because embracing others' thoughts, experiences, hopes and dreams makes our own more complete and connects us to our customers and our peers.
  • It matters how we play the game. Doing what is right means following our beliefs - and the rules - when no one is watching. Winning means nothing unless how we get there is fair, collaborative, rooted in our values and contributes to the greater good.

Our values are part of every thing we do. They're a connection to our history and a guide for our future. And they're the measure of success for how we do things today. We talk about them together, take them to heart and hold each other accountable for living them each day ... because our values help define who we are and what we stand for, both as a company and as a family of associates working together for each other and our customers.

Jewelry Warehouse values the uniqueness of every individual. We are committed to helping you reach your potential and, at the same time, improving the quality of life for all associates. It is important that associates appreciate and respect one another. The diversity of individuals and talent enriches our entire workplace. We also have found that encouraging each associate to find the balance between work and personal responsibilities benefits all of us.

As an equal opportunity employer, Jewelry Warehouse believes it is the duty and responsibility of every associate to create and maintain an environment free of discriminatory acts or behavior. Fairness and integrity are at the core of who we are. It is our policy to recruit, hire, train, promote, assign, compensate and in all ways, treat each associate fairly and equitably in compliance with all applicable local, state and federal laws. Discrimination based on race, color, religion, gender, national origin, citizenship, sexual preference, age, disability, or marital status is not tolerated.

Job Descriptions

 

Store Manager/Assistant Manager:

(Unavailable at this time - Please submit resume for future consideration)

As a manager at Jewelry Warehouse, your role would be to mentor and collaborate with your team as you lead them to accomplishing their goals.

You will oversee an individual store's overall operations with an emphasis on merchandising and sales. Be able to achieve profitable operations by effectively motivating sales associates and monitoring their productivity. Being actively involved in selecting sales associate applicants for employment and enforcing store security policies make the job complete. Requirements: At least three years experience in retail sales and service, and at least one year of experience in a management role.

 

Jewelry Sales Professional:

(Unavailable at this time - Please submit resume for future consideration)

Identify and fulfill our customers' needs, and maximize personal and store performance. Learn from the best by undergoing a comprehensive five-day new employee training program that teaches all the facets of selling fine jewelry -- from making successful sales presentations, to the features and benefits of various types of merchandise, to the most effective ways of using the tools of the trade.

Requirement: High school diploma preferred

 

Garnet and Black Traditions and Tiger Paw Traditions Sales Professional:

NOW HIRING (Tiger Paw Traditions)

Merchandising is the key to success in the College Shop areas. We currently have Garnet & Black Traditions at all four locations and Tiger Paw Traditions at our Lexington and Northeast location and Bower Parkway. You must be sports minded and should have a complete working knowledge of the products we carry. Greeting, approaching and assisting each and every customer is essential in this area of our stores. Shipments are constant and need to be placed in the appropriate area of the store on a daily basis, neatly maintained and organized. Requirement: High School Diploma Preferred with a genuine interest in sports and the ability to talk with customers about our products.

 

Palmetto Traditions Sales Professional:

(Unavailable at this time - Please submit resume for future consideration)

Merchandising is the key to success in the Palmetto Traditions store. We currently have Palmetto Traditions at our Lexington location and our Harbison - Bower Parkway location. You must be able to provide guests with friendly sales assistance and expert product information on various products that we carry. Greeting, approaching and assisting each and every customer is essential in this area of our stores. Shipments are constant and need to be placed in the appropriate area of the store on a daily basis, neatly maintained and organized. Requirement: High School Diploma Preferred with a genuine interest in the customer and to provide expert product knowledge and friendly customer service in order to meet the guests shopping needs.

 

Service Desk Professional:

(Unavailable at this time - Please submit resume for future consideration)

Service Desk is one of utmost importance in the proper operation of our stores. Your interaction with customers, co-workers and management is essential in our daily success. You may be the first and last person a customer has contact with by phone or in person. You only have once to make a great impression and gain the customer's confidence in our company. We encourage you to be better than those before you and we have had many excellent Service Desk Professionals. Customer Service is the backbone of the Jewelry Warehouse which usually begins at the Service Desk while assisting customers with repairs, watch batteries, gold buy/trade, returns/exchanges and layaway payments and many other tasks completed by the Service Desk Professional. Input envelopes, filing, calling customers with quotes and/or informing them their item is ready, place Ads in appropriate area of store, receiving transfers, etc. Must be extremely organized, customer friendly, neat, have ability to work well with all customers as well as co-workers, remaining tactful at all times. Growth is a sign of success and we can become even more successful with a properly staffed Service Desk. Three of our Service Desk Professionals have been promoted to Management because of the professionalism and customer service they provided while at the Service Desk.

Requirement: High School Diploma and genuine smile with pleasant personality.

 

Credit Department Staff:

(Unavailable at this time - Please submit resume for future consideration)

Jewelry Warehouse is now hiring for our NEW Credit Department. We are looking for highly motivated, experienced employees to assist with determining creditworthiness. The ideal candidate is analytical, detail-oriented, organized, and possess excellent communication skills. This position requires availability Monday through Saturday.

This job will average 35-40 hours per week, more during peak season (November/December).

Minimum requirements: High school diploma, credit experience (analyzing applications), proficiency in Microsoft Office. Customer service experience a plus.

 

Jeweler's Helper:

(Unavailable at this time - Please submit resume for future consideration)

A new jeweler in training is described as a Jeweler's Helper. This indicates a basic knowledge in the repair area, mostly sizing, soldering, battery replacement, watch link adjustments, replacing pins and pulling waxes, etc.

A Jeweler's Helper will work toward having the following skills:

  • Solder Charms
  • Solder Chains
  • Simple Ring Sizing
  • Watch battery replacement, link adjustments and replacing pins
  • Pull Waxes

Requirement: High School Diploma Preferred and a genuine attention to detail and possess the ability to multitask.

 

Pricer/Shipper:

(Unavailable at this time - Please submit resume for future consideration)

Organization is the key to success in the Pricing/Shipping area. We have a huge customer base of Phone/Internet Orders which must be handled on a daily basis. Shipments of items come to our Warehouse; they must be priced with proper tagging and disbursed to appropriate locations in a timely manner. As customers place orders, items are gathered, entered into computer, packaged and shipped.

This job may average 25-40 hours per week, more during football season.

Requirement: High School Diploma Preferred

 

Website Customer Service Representative:

(Unavailable at this time - Please submit resume for future consideration)

The Jewelry Warehouse family of websites is growing and so is our Customer Service Department! We're looking for qualified individuals to assist internet customers with product information, order information, and more via phone, live chat, and email. Candidates should have at least 1-2 years experience in the field and have excellent computer skills as well as superb written and oral language skills. 

This job may average 35-40 hours per week, more during football season.

Requirement: 1-2 years experience in field

 

Web Associate:

(Unavailable at this time - Please submit resume for future consideration)

The Web Associate is responsible for coordinating and adding new product to the Jewelry Warehouse family of websites. The Web Associate must be proficient in Adobe Photoshop, have experience with DSLR photography (macro photography a plus), have basic HTML skills and excellent descriptive writing skills. Web Associate must be a self-starter and be able to problem-solve on his/her own or with a group. This is an entry-level position.

This job averages 35-40 hours per week.

For more information or to submit a resume, contact Chris Boomhower at chris@jewelrywarehouse.com

Minimum Requirement: High School Diploma, experience in HTML and Photoshop (or equivalent), experience with DSLR photography; graphic design ability a plus.

 

Loyalty Program Associate:

(Unavailable at this time - Please submit resume for future consideration)

The Jewelry Warehouse Loyalty Program has grown to over 40,000 members in just under three years. The Loyalty Card Associate is responsible for the updating and maintaining of customer records including account creation, account edits, and account audits. The Loyalty Card Associate is also responsible for contacting customers and store employees to relay information about the program, so customer service skills are a must.

Skills needed: Microsoft Office (Word, Excel, mail merge functions), typing proficiency (speed & accuracy), attention to detail,

This job will average 35-40 hours per week.

Requirement: High School Diploma Preferred

 

Applying For a Position

We encourage on-line submissions or in-person applications whenever possible. These methods allow us to accelerate the review process and in turn, will help us identify the appropriate candidates to a specific position as quickly as possible.

Applying Online:

Click here to apply online!

Applying in Person:

If you are interested in applying in person, please visit any Jewelry Warehouse location, Monday through Friday between the hours of 10:00 AM to 5:00 PM when possible. If these hours are not convenient, please call 803-794-0302 to schedule an appointment.

Applying via Mail:

Although we encourage you to apply on-line or in person, you may also submit your resume via mail. When mailing your resume, please include the specific position of interest in your cover letter (with salary requirements) and send to:

  • Attn: Employment
  • Jewelry Warehouse
  • P.O. Box 4722
  • West Columbia, SC 29171

 

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